Watches are held on an adjustable rotor featuring leather covered soft pads. This slots into cups, which are inset into the body of the winder. The cups are designed to always stop in the vertical position when stationary. The Kairos and Khronos watch winders are designed to fit almost all different sized watches.

Each rotor can be controlled independently using the highly responsive LCD function screen. The collector can control the Turns per Day (TPD) and the direction of movement. The built-in LED lighting system can be used to highlight the watches on display. All the features could also be controlled using the complementary remote control.

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All automatic watches need movement and kinetic energy in order to function and charge up their power reserve.  A watch winder mimics the motion of a watch being worn by making a specific number of turns per day. Turns per day (TPD) required for each individual watch will vary depending on what is specified by the manufacturer.

Yes, each watch winder arrives with a universal adaptor making it easy to use globally without having to worry about voltages.

We trust that you will be satisfied with your BezelHold purchase. However, if you would like to request for a return, we offer a 15-day return policy. 

To be eligible for a return, your item must be in the same condition that you received it, in its original packaging, with the receipt or proof or purchase. You may contact us at info@bezelhold.com to begin the return process.

Return shipment charges and any taxes are to be borne by the customer. Please note that we do not provide return shipping labels, as shipping rates constantly vary and we trust our customers to find the most economical and efficient way to send back their order.

Please note that all orders have to be shipped back to our fulfilment centre in Hong Kong.

We are unable to provide free returns as we offer complimentary shipping worldwide and therefore, are unable to absorb return shipping fees as well. We sincerely hope our customers understand that we are a niche, specialty business which does not have the same scale as large corporations.

If you would like to cancel your order, you may do so before it has been dispatched. However, please note that we will apply a modest surcharge of US$25 per item, to cover the costs associated with inspection, relabelling, repacking, and restocking.

All BezelHold products ship worldwide. Shipping rates are calculated at checkout, if your country is not listed please contact us at info@bezelhold.com for assistance.

Please note that taxes have been included for orders shipped to the USA, UK, EU and Canada. To ensure this applies, please checkout in your local currency.

International shipping takes 7-10 working days via FedEx.